Blue Sun FAQs
WHEN WILL YOU SHIP MY ITEMS?
- All items are subject to a handling period before they are dispatched.
- 99% of orders leave the warehouse within 1-2 days of payment.
* DUE TO COVID-19, ORDERS MAY SHIP LATER THAN NORMAL.
WHEN WILL I RECEIVE MY ITEM(S)?
Blue Sun Originals usually arrive within 3 - 4 days.
WHERE ARE MY ITEMS COMING FROM?
Our items ship from the state of Tennessee.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, to most country's via DHL. Check out to see the shipping rates.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
When possible, we try and ship all orders in the same package.
If you have any other questions, please email support, with your order number, at firstname.lastname@example.org and we will do our best to help you out.
WHERE DO I TRACK MY ORDERS?
Most Tracking can be done right on our website just type in the tracking code & the information should populate the information. If your tracking code isn't working check to see if you entered the code in correctly without omitting any numbers or letters. If your code still doesn't work then contact support at email@example.com.
RETURNSPlease see our return policy.